Return and Cancellation Policy

Returns and Refunds

- Returns are accepted within a certain time frame (3 days).
- Products must be in their original condition, unused, and with all original tags intact.
- Refunds will be issued in the original form of payment.
- Refunds will be processed within a certain time frame (e.g., 3-5 business days).

Eligibility for Refunds

- Refunds are applicable if the product received is damaged or defective
- Refunds are not applicable for customized or personalized products.
- Refunds are not applicable for clearance or sale items marked as final sale.

Cancellation Policy

- Cancellations are accepted only if requested within a certain time frame (2 hours).
- Cancellations are not accepted for orders that have been shipped or processed.
- Cancellations are not accepted for customized or personalized products.

Return Shipping

- Customers are responsible for return shipping costs unless the return is due to an error on our part.
- Return shipping costs are non-refundable.

Contact Us

- For returns, refunds, or cancellations, please contact our customer service team at support@desitohfa.com